Mission

• Do anything and everything required for keeping customers happy with our products.
• Help our English speaking customers to solve technical issues ( and anything ) that arise via Support Tickets, Email, Calls, Chat, Screen Cast sessions, etc. Ideally, assist them as you would help a friend.
• Do anythng and everything to make our customers fall in Love with your support and our products.

Outcomes

• Quick Responses - Average response time for any support ticket should be less than 10 minutes
• Happier Customers - Customers should 'love' to work with you and our company as a whole.

Requirements

• Must have Good spoken and written English skills.
• Should be Patient enough to talk & chat with the customers.
• Should know Basics of Android, iOS, Windows Devices, Macs and PCs. Not just using it, but on troubleshooting on the issues.

OR

• Should be able to study this in 3 weeks from date of joining. 
• Should be Energetic and Fun Loving ( like the rest of us at Mitsogo ) 

Perks Of Being Part of Mitsogo Family

Not the average Customer Support Job
We are a fun loving company composed of energetic and talented individuals in a low-stress atmosphere. You will be a part of the family, with little or no job hierarchy. You'll have a lot of room to improve yourself and grow into bigger customer facing roles and grow as an individual.

Salary Benefits
We're a well funded, cash flow positive startup that pays at or even above market rate.

Flexible Vacation Policy
We believe in a flexible vacation policy. The idea: You’re free to take as much time off as you choose, as long as you get the job done. It’s a focus on producing great results, rather than just putting in the hours.

A Relaxed Environment
A flexible work environment. We have no fixed schedule, almost no meetings, and a light-weight process. Work from anywhere and whenever you want, as long as you get the job done.